CUSTOMER PICKUPS Hours for customer pickups vary by location. Please check with your store for details. Before picking up your purchase at the store or warehouse, please call the number provided by your sales associate at least one hour ahead and let us know you are coming. Your phone call will help us verify that your merchandise is ready and minimize potential waiting time for you. Should you need to exchange or return merchandise originally picked up, it will be your responsibility to transport the merchandise to and from the store or warehouse. Otherwise, a delivery charge will apply.