Furniture and Mattress Store FAQ

Thank you for your interest in our e-club! To join, enter your email at the bottom of this page on the right hand side under “E-CLUB SIGN UP.” You can also sign up during any store visit, call us at 1-888-95-SLUMBER or email feedback@slumberland.com. 

To unsubscribe from our e-club, click the “unsubscribe” link at the bottom of any email we’ve sent you.

At this time, we are only able to deliver to addresses within our local store delivery zones. We do not ship to addresses outside our store service areas. Pick up is available at any of our 120+ stores. To see if we service your area, use our Store Locator or Delivery Checker just above our logo at the top of the page.

Please call our Contact Center at 1-888-95-SLUMBER or email feedback@slumberland.com and a service specialist will be happy to assist you.

Monday through Friday 10:00am - 7:00pm, Saturday 10:00am – 6:00pm, Sunday 11:00am – 5:00 pm (CT)

Please call our Contact Center at 1-888-95-SLUMBER and one of our service specialists can assist you.

Coupons can be redeemed throughout the checkout process, using the promotional code printed on the coupon.

Currently we are not able to process gift cards as a form of payment online. If you have a gift card to redeem, please call our Contact Center at 1-888-95-SLUMBER for assistance.

First, confirm the expiration date on the promo code has not expired.

Each promo code has its own set of exclusions. Check the accompanying exclusions on your coupon or offer to see if there are any prohibiting the discount. As a general rule, discounts are not valid on Tempur-Pedic, Sealy Hybrid, Stearns & Foster, HOT BUYS, special purchases, and closeout/as is items. Taxes, delivery charges and warranties are also excluded. For the full list of exclusions and standard promotion details, visit slumberland.com/exclusions.

If you need additional assistance, call us at 1-888-95-SLUMBER. 

To find out if a store has the item you want, click “see in store” just above the ADD TO CART button on the product page. You will be prompted to enter your zip code, and a list of nearby stores will appear. If the item is on display at a nearby store, you will see “DISPLAY MODEL AVAILABLE” on the right hand side of the store listing.

While we strive for complete customer satisfaction with every purchase, from time to time it may be necessary to return an item to Slumberland. In accordance with our Slumberland guarantees, standard exchanges and returns can be made within certain parameters.

If an item you purchased is damaged, Slumberland offers a variety of options for service and repairs, as well as the Protection Plan.

Slumberland proudly offers a military discount in-store in support of veterans and active duty military personnel.

Send us an email with the name and address to be removed, exactly as it appears on the mailing label. You may also call our Contact Center at 1888-95-SLUMBER.

• Have your furniture receipt and pre-registered protection plan document ready
• If your furniture was delivered before January 1st, 2025, please contact ProtectAll at (877) 332-0647 or www.myProtectAll.com
• If your furniture was delivered after January 1st, 2025, please contact https://www.slumberlandwarrantyservice.com or call (800) 482-7512 to speak with an agent.

With a Slumberland account, you can view your order status, create a Wish List, and save a payment format like the Slumberland Advantage Card.

Yes, by creating a Slumberland account, you can use the Wish List function to easily save the products that you're interested in and share what you're looking for with your friends on your preferred social media platforms or via a link.